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Privacy Policy

 

Effective from February 26, 2024

 

Welcome to BUNKER Miniatures. Your privacy is important to us and we are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at support@bunker-miniatures.co.uk

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This privacy notice describes how we might use your information if you:

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  • Visit our website at www.bunkerminiatures.co.uk

  • Engage with us in other related ways ― including any sales, marketing, or events.

 

 

1. What information do we collect?

​We gather, acquire, and retain any data you input on our website or furnish to us through other means. Furthermore, we gather the Internet Protocol (IP) address utilized to link your device to the internet; login credentials; email address; password; details concerning your device and its connection, along with your purchasing history. We may utilize software tools to gauge and compile session details, encompassing page responsiveness, duration of visits to specific pages, user engagement statistics, and browsing techniques employed upon exiting pages. Additionally, we collect personally identifiable information, such as name, email, password, correspondence; payment particulars, including credit card data; remarks, feedback, product evaluations, endorsements, and personal profiles.

 

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2. How do we collect information?

When you make a transaction on our website, we gather personal information provided by you, including your name, address, and email address. Rest assured; your personal details will be solely utilized for the purposes explicitly mentioned above.

 

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3. Why do we collect such personal information?

​We collect such Non-personal and Personal Information for the following purposes:

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  • To provide and operate the Services.

  • To provide our Users with ongoing customer assistance and technical support.

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.

  • To comply with any applicable laws and regulations.

 

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4. How do we collect and store personal information

​Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

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5. Communication

We reserve the right to reach out to you for various reasons related to your account, including but not limited to notifying you about your account status, troubleshooting issues, resolving disputes, collecting outstanding fees, seeking your feedback through surveys or questionnaires, providing updates about our company, or for any other necessary communication pertaining to the enforcement of our User Agreement, relevant national laws, or any agreements we have with you. We may utilize email, telephone, text messages, or postal mail to contact you for these purposes.

 

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6. How do we use cookies and other tracking tools?

BUNKER Miniatures uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

 

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Information Collected by Google Analytics:

  • Google Analytics collects information such as how often users visit our website, what pages they visit when they do so, and what other sites they used prior to coming to our website. We use the information we get from Google Analytics only to improve our website and services. Google Analytics collects only the IP address assigned to you on the date you visit our website, rather than your name or other identifying information. We do not combine the information collected through Google Analytics with personally identifiable information.

 

​How Google Uses Data:

  • Google may use the data collected to contextualize and personalize the ads of its own advertising network. Google's ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. For more information on how Google uses this data, please visit Google's Privacy & Terms web page.

 

Opting Out of Google Analytics:

  • You can opt out of Google Analytics without affecting how you visit our site. For more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page: Google Analytics Opt-out Browser Add-on.

 

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7. Privacy policy updates

We retain the authority to amend this privacy policy at any given moment, hence we urge you to regularly review it. Modifications and explanations will become effective promptly upon their publication on the website. Should substantial alterations be made to this policy, we will inform you here of its update, ensuring that you remain informed about the information we gather, its utilization, and any situations, if applicable, where we use and/or disclose it.

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8. Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at support@bunker-miniatures.co.uk

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